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Rex London (UK) establishes warehouse in Flanders

Rex London, a specialist gift company from the UK selling goods all across Europe, has recently set up an office and warehouse in Flanders. The goal of the investment is to “better serve our customers in Europe, without custom delays or extra costs,” explains Scott Clarke, director at Rex London.

Facing Brexit challenges

Rex London is one of many British exporters who, according to a recent article published by BBC business editor Simon Jack, are still struggling with the added cost and complexity of shipping goods from the UK to the EU since the new post-Brexit border procedures were implemented.

“Chaotic” is how Scott Clarke from Rex London describes January 2021 to the BBC, mentioning delays and confusion at customs, extra freight costs and additional charges in the form of duties and taxes. “We had hundreds of boxes we tried to send in January, and they all came back,” he adds. “There was probably a three- or four-week period at the beginning of the year where we couldn’t supply our customers at all, which is a big deal for us because over half of our business is with Europe.”

Crossing the Channel

To help turn the tide, Rex London decided to take action and establish a presence across the Channel. In doing so, the company opened a distribution center in Flanders, the northern region of Belgium, to better serve its customers in the EU – without customs delays or additional costs.

Splitting off part of our business and sending it to Flanders probably means that further growth is going to be happening there.

Scott Clarke
director at Rex London

Government assistance

Flanders Investment & Trade (FIT), the agency for international business in Flanders, assisted Rex London in getting things smoothly off the ground in the region.

We are proud to have supported Rex London with their plan to set up an office and distribution facility in Flanders! We look forward to offering continued support to help them grow their European business. 

Astrid Geeraerts
Invest Deputy at Flanders Investment & Trade in the UK

More info

Rex London
Reported by
website BBC
26 April 2021

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